Afranictravel tours & Safaris

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Privacy policy

This Privacy Policy describes how Afranic Travel & tours  collects, uses, processes, and discloses your information when you access and use our website, products, and services (collectively, the “Services”). We are committed to protecting your privacy and handling your data in an open and transparent manner. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Services to you. This may include:

a. Personal Information

Personal information is data that can be used to identify you directly or indirectly. This includes, but is not limited to:
• Contact Information: Name, email address, postal address, phone number.
 
• Booking Information: Passport details, date of birth, nationality, emergency contact information, travel preferences (e.g., dietary restrictions, accessibility needs).
 
• Payment Information: Credit card numbers, billing address, and other payment details (processed securely by third-party payment processors).
 
• Account Information: Username, password, and other registration details.
 
• Communication Data: Records of your communications with us, including emails, chat messages, and phone calls.
 

b. Non-Personal Information

 

Non-personal information is data that cannot be used to identify you. This includes:
 
• Usage Data: Information about how you access and use our Services, such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
 
• Device Information: Information about the device you use to access our Services, including device type, unique device identifiers, and mobile network information.
 
• Location Data: General location information derived from your IP address.

2. How We Use Your Information

We use the collected information for various purposes, including::

To Provide and Maintain Our Services: To process your bookings, manage your account, and provide customer support.
 
• To Improve Our Services: To understand how our Services are used, analyze trends, and develop new features and offerings.
 
•To Personalize Your Experience: To tailor our Services and recommendations to your preferences.
 
• To Communicate with You: To send you booking confirmations, updates, promotional offers, and other relevant information.
 
• For Security and Fraud Prevention: To protect our Services and users from fraudulent activities and unauthorized access.
 
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We engage third-party companies and individuals to facilitate our Services, such as payment processors, airlines, hotels, tour operators, and IT service providers.
 
These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
 
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
 
• With Your Consent: We may share your information with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:
 
• The right to access: You have the right to request copies of your personal data.
 
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
 
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
 
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
 
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
 
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
 
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [insert contact email here].

7. Links to Other Websites

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Services are not intended for anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
 
• By email: afranictraveltours@gmail.com
 
• By visiting this page on our website: click here